Shipping policy

At Mooncat Creations, we strive to provide you with clear and concise shipping information to ensure a smooth shopping experience.

Shipping Timeline for Non-Custom Items

• Non-custom items are typically processed and shipped within 1-3 business days.
• Shipping times vary depending on the chosen carrier at checkout.

Shipping for Custom Orders

• For custom orders, shipping timelines and carriers will be discussed at the time the order is placed.
• Custom items are crafted individually by hand, so the estimated creation time before shipping is generally 2-4 weeks.

Additional Shipping Information

• Various shipping methods and carriers are available (e.g., standard, expedited).
• Tracking orders is available for monitoring shipment progress.

Contact Information

• Do you have any questions about our shipping policies? Please feel free to contact us at Selena@MooncatCreations.com.